| Harold Washington College Office of Information Technology - Student Information |
| HWC Online Resources: |
| Blackboard: |
| Blackboard is an online system that supports teaching and learning. Many instructors
use Blackboard to post class materials and communicate with their students. Ask your instructor if they are using
Blackboard in your class.
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| Student Email: |
| All registered students have a free Student Email account at
City Colleges. Student Email offers several benefits to users, including virus protection, junk mail filtering and 5MB
of mail storage. Use your Student Username and Password to login to Student Email.
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| Student Online Registration and Account Information: |
| My.ccc.edu is the online registration system of
City Colleges: your one-stop website to search the class schedule, register and pay for classes, and check mid-term
and final grades.
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| If you do not know your login information, please visit http://My.ccc.edu.
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| Computer Labs: |
| The open computer lab, located in room 404, has the most available student computers. |
Other computers are located in the following areas for currently registered students:
- Library – 5th Floor
- Student Union - Basement
- Main Lobby – 1st Floor
- Student Lobby Area – 2nd Floor
For more information about the Open Computer Lab, please visit http://hwc.ccc.edu/oit/oitlabs.htm.
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| Online Tutorials: |
| In addition to workshops, below are some useful online tutorials for students. |
| Computer Workshops: view the upcoming selection of computer workshops to be offered at Harold Washington College.
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| Introduction to Excel: for Microsoft Office 2003 users / for Microsoft Office 2007 users
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| Introduction to PowerPoint: for Microsoft Office 2003 users / for Microsoft Office 2007 users
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| Introduction to Word: for Microsoft Office 2003 users / for Microsoft Office 2007 users
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| Online Tutorials - Coming Soon: |
| Introduction to Blackboard |
| Introduction to Student Email and Internet |
| Please send an email to vwiggins1@ccc.edu
if you have suggestions for additional Online Tutorials you would like us to offer.
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| Frequently Asked Questions (FAQ's): |
| Blackboard General Information - http://www.ccc.edu/bbsupport/studentindex.shtml
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| My.CCC.edu General Information - http://www.ccc.edu/sahelp/
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| Student Email General Information - http://www.ccc.edu/ss/studentemailhelp.shtml
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| How do I retrieve my password? |
| Go to MY.CCC.edu and
click on "username" in option 2. Retrieve your Username for access to My.CCC.edu, CCC.Blackboard.com and Student Email.
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| Is there a wireless connection at Harold Washington College? |
| HWC provide "unsecure free wireless access" for the general public using the "CCCFree"
connection, which has 100 megabyte (100MB) download access capability per 12 hour period.
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| For wireless network key information, please contact the Harold Washington College (HWC) OIT Help
Desk at (312) 553-3030 or send email to the Harold Washington College OIT Help Desk at hwc_helpdesk@ccc.edu.
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| To check the current status of the wireless network click on the following link: http://hwc.ccc.edu/oit/oitwireless.htm.
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| Note: The installation of non-City Colleges of Chicago (CCC) managed wireless access
points on the Harold Washington College campus is forbidden.
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| Who can repair my personal laptop? |
| At this time, Harold Washington College does not repair student’s personal laptops. OIT suggest that
you contact the vendor where you purchased the computer or contact a computer repair store..
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| Student Feedback: |
| The Harold Washington College Office of Information Technology (OIT) values your feedback. Please take
a minute to complete our online survey related to our services.
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